Free Canadian tracked shipping spend +$100. ORDERS SHIP EVERY FRIDAY

F.A.Q.

Orders ship out every Friday to keep post office trips to a minimum.  

Orders placed by noon on Thursday will ship out the next day.

If you need your order to ship earlier please email me: jen@ecolove.shop

I will do my best to accommodate your request.

You also have the option to pay for faster shipping methods or select curbside pick up during the checkout.

We will send you a packing label for Canadian returns/ exchanges - we cover the costs!

How it works:  Email us to let us know the order number and what you want to return.  We will send you a label to attach to the package and drop off to Canada Post.

All items (excluding masks and items discounted more than 50%) can be mailed back or shipped within 14 days of your receipt of the package.   Returns will be processed when the items arrive to us unworn and in the same condition as they arrived.

All sale items are final sale.  

Sustainability is based on how eco-friendly and ethical a company is.

We only use sustainable materials, and always make sure there is a certification (GOTS or OKEO-TEX).  Every material has positives and negatives - we weigh the pros and cons to choose the best options. (fabric info page coming soon!)

Packaging is 100% recycled and recyclable.

We purchase source materials from local Canadian suppliers, or ethical international suppliers whenever possible.

We are constantly researching new materials, shipping methods etc to reduce our carbon footprint.

By year end we will be carbon neutral!

Follow our size chart and helpful size reccomenders, they will give you a pretty good idea of what size to go with.  If you need any assistance send us an email or give us a call!

As Canadapost is experiencing back logs occasionally due to Covid generally it takes approx. 2-3 business days within in Ontario.

Outside Ontario takes approx 4-5 business days.

I do provide the tracking number so you can track the package and see the estimated arrival date.